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Booking terms

In force from 30 September 2026. These terms apply to booking requests made through the ahaz.eu website.

1. The provider

Miya Bt.
Registered seat: 3535 Miskolc, Tóth Árpád u. 17.
Tax number: 20544777-2-05
Company registration number: 05-06-010227 (Miskolci Törvényszék Cégbírósága)
E-mail: info@ahaz.eu · Phone: +36 70 318 3709
Website: ahaz.eu

NTAK accommodation registration number: EG19018898.

Address of the accommodation: 3535 Miskolc, Bartók B. u. 19.

2. What these terms cover

These terms cover the accommodation service and become part of the contract between the Guest and the Provider when a booking is confirmed. There is no online purchase and no online payment on this website: the booking form sends a request, it does not conclude a contract.

3. How a booking comes into being

  1. The Guest submits a booking request through the form on the website, by e-mail or by phone.
  2. The Provider checks availability and confirms the request in writing (by e-mail), or says that no room is available for those dates.
  3. The booking becomes valid with the confirmation e-mail. The automatic "we have received your request" message is not yet a confirmation.

Please check the dates, room type and number of guests in the confirmation: a later change depends on availability.

4. Prices and payment

Prices are per room per night and include breakfast. Current prices are shown in the price list on the website; the price of a confirmed booking is never changed afterwards.

Payable on top of the room rate:

  • Tourist tax: 450 Ft per person per night over the age of 18, payable on site.
  • Pet: 3 000 Ft per dog per night, by prior arrangement.
  • Sauna: Sauna: HUF 18,000 / 2 people / session, each additional person HUF 4,000

Payment: bookings are completed by card online. 50% of the total is payable when booking; we send a payment request for the balance 14 days before arrival, and it must be settled before arrival. For bookings made within 14 days of arrival the full amount is payable at the time of booking. The booking becomes final once the payment succeeds.

5. Cancellation and changes

  • Up to 14 days before arrival the booking can be changed or cancelled free of charge; any deposit paid is refunded.
  • For a cancellation within 14 days of arrival, or for a no-show, 100% of the confirmed services is charged.
  • Please send cancellations in writing, by e-mail. A cancellation takes effect when the Provider acknowledges it.

If the Provider cannot deliver a confirmed service through its own fault, it arranges accommodation of a similar or higher standard, or refunds everything paid.

6. Arrival and departure

Bejelentkezés 14:00-tól · kijelentkezés 10:00-ig

Early check-in and late check-out can be arranged subject to availability; late check-out is charged at 1 000 Ft per hour.

7. House rules

  • The accommodation is non-smoking. Smoking is not allowed in the rooms or in enclosed common areas; a cleaning fee of 15 000 Ft is charged if this rule is broken.
  • Pets: a small pet may come, supervised by its owner, by prior arrangement, for 3 000 Ft per dog per night. We cannot take in a pet that arrives without prior agreement.
  • The Guest is liable for any damage they cause.
  • The Provider is liable for valuables left in the room within the limits of Hungarian law; every room has a safe.

8. Complaints and disputes

Please raise a complaint with us first, at info@ahaz.eu or +36 70 318 3709 — most situations can be settled on the spot. We investigate every complaint and answer in writing within 30 days.

If we cannot agree, as a consumer you may turn to the conciliation board of your place of residence or of the Provider's registered seat:

Borsod-Abaúj-Zemplén Vármegyei Békéltető Testület
3525 Miskolc, Szentpáli u. 1. · bekeltetes@bokik.hu

You may also contact the competent Hungarian consumer protection authority or a court. For services bought online, the European Commission's online dispute resolution platform is available: ec.europa.eu/consumers/odr.

9. Data protection

Our Privacy policy explains what happens to the data you give when booking.

10. Other

Questions not covered here are governed by Hungarian law, in particular Act V of 2013 on the Civil Code. The Provider may amend these terms; a confirmed booking is always governed by the terms in force at the time of its confirmation.