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Booking terms

In force from 17 September 2026. These terms apply to booking requests made through the ahaz.on-forge.com website.

1. The provider

Miya Bt.
Registered seat: 3535 Miskolc, Tóth Árpád u. 17.
Tax number: 20544777-2-05
Company registration number: 05-06-010227 (Miskolci Törvényszék Cégbírósága)
E-mail: info@ahaz.eu · Phone: +36 70 318 3709
Website: ahaz.on-forge.com

NTAK accommodation registration number: EG19018898.

Address of the accommodation: 3535 Miskolc, Bartók B. u. 19.

2. What these terms cover

These terms cover the accommodation service and become part of the contract between the Guest and the Provider when a booking is confirmed. There is no online purchase and no online payment on this website: the booking form sends a request, it does not conclude a contract.

3. How a booking comes into being

  1. The Guest submits a booking request through the form on the website, by e-mail or by phone.
  2. The Provider checks availability and confirms the request in writing (by e-mail), or says that no room is available for those dates.
  3. The booking becomes valid with the confirmation e-mail. The automatic "we have received your request" message is not yet a confirmation.

Please check the dates, room type and number of guests in the confirmation: a later change depends on availability.

4. Prices and payment

Prices are per room per night and include breakfast. Current prices are shown in the price list on the website; the price of a confirmed booking is never changed afterwards.

Payable on top of the room rate:

  • Tourist tax: 450 Ft per person per night over the age of 18, payable on site.
  • Pet: 3 000 Ft per dog per night, by prior arrangement.
  • Sauna: Sauna: HUF 18,000 / 2 people / session, each additional person HUF 4,000

Deposit: after the confirmation the Provider sends a deposit request for 50% of the total. The booking becomes final when the deposit arrives. For a booking made within 24 hours of arrival no deposit is requested: the full amount is payable on site at check-in.

The remaining amount is payable on site. The confirmation tells you how you can pay.

5. Cancellation and changes

  • Up to 14 days before arrival the booking can be changed or cancelled free of charge; any deposit paid is refunded.
  • For a cancellation within 14 days of arrival, or for a no-show, 100% of the confirmed services is charged.
  • Please send cancellations in writing, by e-mail. A cancellation takes effect when the Provider acknowledges it.

If the Provider cannot deliver a confirmed service through its own fault, it arranges accommodation of a similar or higher standard, or refunds everything paid.

6. Arrival and departure

Bejelentkezés 14:00-tól · kijelentkezés 10:00-ig

Early check-in and late check-out can be arranged subject to availability; late check-out is charged at 1 000 Ft per hour.

7. House rules

  • The accommodation is non-smoking. Smoking is not allowed in the rooms or in enclosed common areas; a cleaning fee of 15 000 Ft is charged if this rule is broken.
  • Pets: a small pet may come, supervised by its owner, by prior arrangement, for 3 000 Ft per dog per night. We cannot take in a pet that arrives without prior agreement.
  • The Guest is liable for any damage they cause.
  • The Provider is liable for valuables left in the room within the limits of Hungarian law; every room has a safe.

8. Complaints and disputes

Please raise a complaint with us first, at info@ahaz.eu or +36 70 318 3709 — most situations can be settled on the spot. We investigate every complaint and answer in writing within 30 days.

If we cannot agree, as a consumer you may turn to the conciliation board of your place of residence or of the Provider's registered seat:

Borsod-Abaúj-Zemplén Vármegyei Békéltető Testület
3525 Miskolc, Szentpáli u. 1. · bekeltetes@bokik.hu

You may also contact the competent Hungarian consumer protection authority or a court. For services bought online, the European Commission's online dispute resolution platform is available: ec.europa.eu/consumers/odr.

9. Data protection

Our Privacy policy explains what happens to the data you give when booking.

10. Other

Questions not covered here are governed by Hungarian law, in particular Act V of 2013 on the Civil Code. The Provider may amend these terms; a confirmed booking is always governed by the terms in force at the time of its confirmation.